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Most Popular

EDI Teaser - EDI

1m 23s

Inclusive Design - Gill Chester | March Members Meeting 2021 - Gill Chester

49m 54s

Inclusive Design - Gill Chester | March Members Meeting 2021

Nathan Spotlight - Nathan Nalla

1m 56s

Nathan Spotlight

Creating a working environment that employees feel valued and happy in - Cathy Brown

1m 44s

Creating a working environment that employees feel valued and happy in

Eve O’ConnorEve O’Connor Capita Employee Benefits (Helpdesk Team Leader)

What are the general do’s and don’ts when taking and making phone calls? - Eve O’Connor

1m 04s

What are the general do’s and don’ts when taking and making phone calls?

How can we use tone of voice to influence the behaviour of other people on the phone? - Eve O’Connor

1m 37s

How can we use tone of voice to influence the behaviour of other people on the...

How do you deal with difficult conversations over the phone? - Eve O’Connor

1m 19s

How do you deal with difficult conversations over the phone?

How can we make a good first impression when we speak to people on the phone? - Eve O’Connor

1m 04s

How can we make a good first impression when we speak to people on the phone?

CoachingCoaching

What are the four enablers of engagement? - David MacLeod

8m 46s

What are the four enablers of engagement?

The role of a coaching - Joanne Earle

1m 01s

The role of a coaching

What barriers are there in coaching and how can you overcome them? - Theresa Martin

1m 29s

What barriers are there in coaching and how can you overcome them?

What tools are best for developing managers? - Darren Bartlett

1m 51s

What tools are best for developing managers?

Darren Bartlett

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