Login to play this video.
How can we make a good first impression when we speak to people on the phone?

How can we make a good first impression when we speak to people on the phone?

speaker
Eve O’ConnorCapita Employee Benefits
Related Videos
00:54
What tools and techniques can you use to build rapport over the telephone?
Eve O’Connor
0 views
01:37
How can we use tone of voice to influence the behaviour of other people on the phone?
Eve O’Connor
0 views
01:04
What are the general do’s and don’ts when taking and making phone calls?
Eve O’Connor
0 views
01:19
How do you deal with difficult conversations over the phone?
Eve O’Connor
0 views
X Charity Learning Consortium Events
Welcome to the events Clear Lessons video platform.

Return to event Find out more.